Reference

How we protect your account and payment data

Q: What if I want to export all my account data?

Email support@mendali4d.xyz with your username and 'Data Export Request' in the subject line. We'll send you a file containing your profile, transaction history, and game logs in CSV format within five business days.

When you open an account on mendali4d, your personal information and payment details stay secure under our encryption standards and local compliance framework.

Account verification on sign-upEncrypted payment railsWithdrawal confirmation steps

Explore the Lobby Read FAQ

What this privacy notice covers

mendali4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This privacy policy explains how mendali4d collects, uses and protects your data when you register, deposit and play on our platform. We collect account details (name, email, phone), payment information (transaction history and deposit/withdrawal records), device data (IP address, browser type) and gameplay activity to verify

1
your identity, process payouts and prevent fraud. Your information is held only as long as your account remains active, plus a retention period where local law permits. You can request access to your data or ask us to correct information by contacting our support team via
2
live chat or email.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Privacy questions and data requests

SECURITY & TRANSPARENCY

How we handle your information day-to-day

Data Encryption

All account logins and payment submissions travel over HTTPS encryption. Deposit confirmations from DANA, OVO, GoPay and QRIS are matched against our server logs before funds appear in your wallet.

Cookies & Tracking

We place session cookies on your device to keep you logged in and remember your game preferences. Analytics cookies help us see which tables and slots are played most so we can maintain them reliably for Surabaya and Bandung players.

Account Verification

When you withdraw, we verify your identity by matching your withdrawal address to the payment method used on your first deposit. This step protects your funds and stops unauthorized transfers.

Payment Records Retention

We keep deposit and withdrawal records for seven years where local law permits, to satisfy audit and anti-fraud requirements. Game history is retained for one year and available in your account under Transaction History.

Third-Party Access

Your data is never sold to advertisers or brokers. Payment processors (DANA, OVO, GoPay and QRIS providers) see only the transaction amount and your unique account ID, not your full profile or gaming activity.

Requesting Changes

You can request to update, delete or export your personal data by emailing [email protected] with your account username. We action most requests within five business days.

What Indonesia players ask us about privacy

Your account and game history are deleted after 30 days of closure. We keep payment records and KYC details (name, ID number) for seven years to meet legal audit requirements where local law permits. You can request early deletion by emailing [email protected].

Yes. Deposits go directly from your payment app to our payment processor; we never hold your banking credentials. Each transaction is encrypted and matched to your account within seconds. Your withdrawal request later reverses the flow using the same verified method.

Open your browser settings and search for 'cookies' or 'storage'. Mendali4d sets session cookies (cleared when you log out) and optional analytics cookies (which you can disable via your account privacy settings). Neither reads your contacts, location or other apps.

We match your withdrawal address and payment method against your sign-up details and first deposit. If anything mismatches, our support team emails you a verification link. This step usually takes under one hour during business hours.

Game studios see only that a 'mendali4d account' played their table; they don't see your name, email or withdrawal history. Your personal data stays on our servers. Studios use aggregate play data to improve game performance and stability.

Email [email protected] with your username and 'Data Export Request' in the subject line. We'll send you a file containing your profile, transaction history, and game logs in CSV format within five business days.

Live table streams are encrypted peer-to-peer between you and the table (host and other players). Mendali4d doesn't record your seat camera or audio. Dealers and hosts follow studio privacy policies; depends on local law whether streams are archived on studio servers.

How we protect your account and payment data

Privacy questions and data requests

How we handle your information day-to-day

Data Encryption

Cookies & Tracking

Account Verification

Payment Records Retention

Third-Party Access

Requesting Changes

What Indonesia players ask us about privacy

01 What happens to my data if I close my account?

02 Is my deposit via DANA, OVO, GoPay or QRIS safe?

03 Can I see what cookies are stored on my device?

04 How do you verify I'm the real account owner before a withdrawal?

05 Do you share my gameplay data with game studios like Pragmatic or Evolution?

06 What if I want to export all my account data?

07 Are my live table sessions recorded or watched?

Related Pages